If you’ve tried to access the Avon website today and found it’s not working, you’re not alone. Whether you’re a customer eager to place an Avon order online or an Avon representative trying to log into your account, the site is currently down for scheduled maintenance and upgrades. Here’s a clear breakdown of what’s happening and what to expect.
Information for Customers
Why Is the Avon Website Down?
The Avon website is down for planned maintenance and system upgrades. Avon is investing in new technology to enhance your shopping experience, making it easier and more efficient to browse and purchase products.
Can’t Place an Avon Order Online?
During this maintenance period, the Avon online store is unavailable, so you won’t be able to place orders or browse the online brochure. We understand this can be frustrating, but these upgrades are essential for a better future experience.
Avon Online Brochure Not Working?
If you’ve been trying to view the Avon online brochure and it’s not loading, that’s because it’s temporarily inaccessible due to the website maintenance. The brochure will be back up once the upgrades are complete.
When Will the Avon Online Store Be Back?
Good news! The Avon website is expected to be back up by 6 pm on Thursday, 3rd October 2024. You can resume shopping your favourite Avon products then.
Avon Customer Support Closed During Maintenance
Please note that Avon’s customer support channels, including phone lines and email, are closed during this maintenance period. Support will resume once the website is back online.
Information for Avon Representatives
Avon Representative Login Issues
If you’re an Avon representative experiencing login issues, it’s because all rep systems are currently down for upgrades. This includes your Rep website, Avon On app, Avon Grow, and Avon Office.
Avon System Upgrades: What You Need to Know
Avon is rolling out major system upgrades to modernise order processing and improve overall functionality. Here’s what’s included:
- Modernising Order Processing: Streamlining how orders are handled for better efficiency.
- Improved Invoice Information: New invoice designs with more detailed information.
- Changes to Returns and Credits: Returns will be processed upon arrival at Avon’s facility, and credits will be applied afterwards.
- Enhanced Credit Application: Orders and returns will be separate transactions, simplifying credit processes.
Avon Campaign 10 Delay
Campaign 10 is delayed and will now start at 6 pm on Thursday, 3rd October 2024. Until then, you won’t be able to process orders or recruit new representatives.
Can’t Place Orders or Recruit New Reps
During the maintenance period, placing orders and recruiting new reps is not possible. These activities will resume once Campaign 10 begins.
Avon Customer Support Closed
The Relationship Centre and other customer support channels are closed from 5 pm on 30th September until 6 pm on 3rd October. You’ll need to wait until the systems are back up to get assistance.
FAQs
Q: Why is the Avon website down?
A: The website is down for scheduled maintenance and system upgrades to improve your shopping and selling experience.
Q: When will I be able to place an Avon order online again?
A: The online store should be back up by 6 pm on Thursday, 3rd October 2024.
Q: I’m an Avon rep and can’t log into my account. What should I do?
A: All representative systems are temporarily down for maintenance. You can log in once the upgrades are complete.
Q: Is Avon customer support available during this time?
A: No, customer support is closed during the maintenance but will reopen once the systems are back up.
Q: Will there be any delays in my order delivery?
A: Orders placed before the downtime will be processed normally. Orders placed afterward will be delayed until services resume.
Thanks for Your Patience!
We know this downtime might be inconvenient, but these upgrades are set to make things better for everyone—customers and representatives alike. Thanks for sticking with us!